DOUBLETREE BY HILTON OTTAWA DOWNTOWN, Ottawa – A Smart Stay in the City
About the Hotel
Rooms & Amenities
DoubleTree by Hilton Ottawa Downtown offers spacious rooms with a King bed or two Doubles, each equipped with an en-suite bathroom, flat-screen TV, ergonomic workspace, mini cooler, and coffee machine. Executive Rooms include upgraded bathroom amenities, bathrobes, slippers, and an in-room Nespresso machine. Accessible rooms provide all standard amenities plus additional features for guests with disabilities.
Dining & Drinks
The Albion Rooms, located onsite, serves dishes made with local ingredients, including mushrooms from Mariposa Farms and microgreens from nearby suppliers. The bar offers craft Ontario beers, wines from small wineries, and signature cocktails. Breakfast is served in a renovated 19th-century space with options ranging from buffet-style to à la carte.
Leisure & Fitness
Guests can use the indoor heated pool and fitness center, which includes treadmills and ellipticals. The hotel is a short walk from the Rideau Canal, where visitors can skate in winter or take boat tours in summer.
Location & Access
The hotel is across the street from the Rideau Shopping Centre, home to one of Canada's few Nordstrom stores. Parliament Hill, the Byward Market, and the University of Ottawa are within a 10-minute walk. The National Gallery of Canada is 1.1 km away.
Services & Events
A dedicated Banquet Coordinator assists with meetings and events, offering plated meals to reduce food waste. The hotel provides digital check-in, recycling bins in rooms, and wooden key cards from sustainable forests. Underground parking is available at CF Rideau Centre, opposite the hotel.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Sun loungers
Room features
- Air conditioning
- Heating
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Curtains
Location
Guest Ratings & Reviews
I had a mixed experience at the hotel. The rooms were very nice, albeit a bit close to the dumpsters, offering new carpets, comfy beds, and essential amenities. The staff at the check-in desk were incredibly helpful and friendly, even letting us check in early. However, some service issues like room cleaning timing and honesty about gym access were noticeable.
The hotel is in a convenient location in the heart of Ottawa downtown, right across from CF Rideau shopping center and Byward Market. The rooms are small but clean and comfortable, with a single king bed and a small pullout sofa. The staff is friendly and knowledgeable, although better education on accommodations could enhance the service. The dining options are excellen with grilled steaks, but more selection would be appreciated. The hotel facilities are well-maintained, offering dry cleaning, laundry services, a welcome drink, and pet amenities.
The hotel offers clean, bright rooms with a folded chair, although the morning cleaning staff presence in the hallway could be quite noticeable. The service was pleasant and accommodating, with staff responding promptly to requests. The great location, within walking distance to downtown Ottawa attractions and a shopping center, makes it a convenient choice. The dining experience was a mix of very good options but with some higher prices. Overall, a comfortable stay with a few areas to be mindful of when booking.
I must say, the hotel had some ups and downs. The room was really nice but had some issues with the newfangled table lamps. It was small but very clean. The service was exceptionally friendly, but there were some minor hiccups at check-in. The location was great, especially for seeing all the attractions. The dining experience was good but a little overpriced for what you get.
I had a mixed experience at the hotel. The rooms were recently renovated, clean, and comfortable, but quite small for two people with luggage, which was a bit challenging since I was spending more time in the room due to early pregnancy. The service was friendly and helpful, making my stay pleasant, but the dining options were overpriced and not to my taste. The location was fantastic, right across from popular attractions, although some noise issues were noticeable. Overall, a decent stay with some ups and downs.
The hotel location is excellent, within walking distance to many attractions, but the rooms are small for a family of four. The service is professional and efficient, and the dining experience could be improved. The facilities are adequate for a comfortable stay.
The hotel was very clean and nice, with comfortable beds and blankets, but the beds were a bit small for 4 adults. The service was super friendly and very helpful, although some amenities were not available. The location is absolutely perfect, offering easy access to local sightseeing and shopping, making it ideal for touring Ottawa. The dining options were overpriced and not exceptional, lacking a warning about parking costs. Overall, a great stay with minor drawbacks.
My stay at the hotel was a mixed experience. The rooms, although very nice and clean, felt cramped due to excessive furniture, but the staff was quick to accommodate my request for a room change to a more comfortable space with lower humidity levels. The service was exceptional, with friendly and professional staff who even prepared personalized omelettes and oatmeals for us. The location was fantastic, close to many attractions and shopping areas, although the surroundings could have been cleaner. The dining was satisfactory, offering good food without significant wait times, but slightly pricey compared to the expected value.
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